Service Animals in Fredericksburg: Everything Landlords Need to Know

Service Animals in Fredericksburg: Everything Landlords Need to Know

In the city of Fredericksburg, Virginia, many landlords encounter situations where tenants require service animals in their rental properties. As a landlord, it is important to understand the regulations surrounding service animals and your rights and responsibilities in accommodating them. This article will guide you through the necessary information you need to know about service animals in Fredericksburg.

What is Considered a Service Animal Versus a Pet?

Before discussing the specifics, it is important to distinguish between service animals and pets. Under the Americans with Disabilities Act (ADA), service animals are defined as dogs (or in some cases miniature horses) that are individually trained to perform tasks for people with disabilities. On the other hand, pets are animals kept for companionship and enjoyment, and they do not provide assistance or perform tasks related to disabilities.

Service animals play a crucial role in the lives of individuals with disabilities, offering them increased independence and support in their daily activities. These animals undergo rigorous training to ensure they can effectively assist their handlers in various tasks.  These tasks can include anything from guiding individuals with visual impairments to alerting individuals with hearing impairments of sounds. The training process involves teaching the animals specific skills tailored to the needs of the individual they will be assisting.

The ADA ensures that individuals with disabilities have the right to be accompanied by their service animals in public places, including restaurants, stores, and transportation vehicles. The ADA prohibits discrimination against individuals with service animals, emphasizing the importance of recognizing and respecting the vital role these animals play in the lives of their handlers.

Can a Landlord Refuse a Service Animal?

Landlords are generally required to make reasonable accommodations for tenants with disabilities, which includes allowing service animals in their rental properties. Under the Fair Housing Act (FHA), landlords must permit service animals as an exception to any no-pet policies they may have in place. 

Furthermore, landlords are not allowed to charge additional pet fees or deposits for service animals as they are not considered pets. Service animals are considered a necessary accommodation for individuals with disabilities and are protected under federal law. Landlords who deny accommodation to tenants with service animals may be subject to legal action and penalties for violating the FHA.

However, a landlord can refuse a service animal if it poses a direct threat to the health or safety of others or causes substantial physical damage to the property. Additionally, if the service animal is not properly house-trained or displays aggressive behavior, a landlord may have the right to refuse accommodation.

It's important to note that emotional support animals, therapy animals, and pets are not considered service animals under the FHA. While service animals are trained to perform specific tasks for individuals with disabilities, emotional support animals provide comfort and support through their presence. Landlords are not required to make accommodations for emotional support animals in the same way they are for service animals.

Additional Service Animal Requirements

While landlords cannot refuse service animals, they can still enforce rules and regulations. For example, landlords have the right to require that service animals adhere to property policies such as leash regulations and waste cleanup. Additionally, landlords can request that residents provide documentation supporting the need for a service animal. It is important to ensure that this documentation is not invasive and respects the privacy of the tenant. Demanding specific details about a person’s disability is not acceptable.


How Should Residents Submit Documentation for a Service Animal?

When a tenant requests to have a service animal in their rental property, landlords can ask for documentation to verify the need for the animal. This documentation can come in the form of a letter from a healthcare professional, such as a doctor or therapist, who can confirm the individual's disability and the necessity of a service animal. 

It is recommended that landlords establish a clear process for residents to submit this documentation. This can be through a designated email address, a secure online portal, or in-person appointments. By having a standardized procedure, landlords can ensure that the documentation is properly reviewed and maintained. A property management company can be a useful resource for creating a streamlined process.

When Can a Service Animal be Added to a Lease?

Service animals can be added to the lease at any point during the tenancy. Once a tenant provides the necessary documentation, landlords should promptly review it and make a decision regarding the service animal accommodation request. If the documentation demonstrates that the tenant has a disability and requires a service animal, the landlord should allow the animal to be added to the lease agreement. This ensures that all parties are aware of the animal's presence and the rules and regulations associated with it.

Final Thoughts

As a landlord in Fredericksburg, it is important to understand the regulations and requirements surrounding service animals. Service animals play a critical role in the lives of individuals with disabilities, and accommodating them appropriately is not only a legal obligation but also the right thing to do. By following the proper procedures, you can ensure a smooth and respectful process for both tenants and service animals.


Looking for a Fredericksburg property management company to assist with disability accommodation and other tenant related matters? Reach out to our local team to learn more about our services!

back